Support Contact Details

OluKai is operated by FlowerTime.

Last updated: September 26, 2026

The sections below provide a complete reference for this area of the storefront.

Complete policy reference

• Business identity
• How we respond
• Business hours

Business identity

FlowerTime operates the brand and online store at olukaxi.shop. The domain, support channel, and business details on this page are the official public contact points for this storefront.

How we respond

Contact support@olukaxi.shop or 915-282-6856. We use the information supplied only to identify the request, review the relevant order, and provide a response. Sensitive payment credentials should never be sent by email.

Business hours

Our published support availability is Weekdays 9 AM to 5 PM. Messages received outside those hours are reviewed on the next business day, excluding public holidays.

Order support

Please include the order number and a clear description of the question. For damaged, defective, incorrect, or missing items, include useful photos when available so the support team can review the order accurately.

Contact details

Email: support@olukaxi.shop
Phone: 915-282-6856
Business address: 599 Michigan Ave, Adrian, Michigan, 49221, United States

Returns and delivery questions

Do not send returns before receiving approved instructions and confirming the address in our Return and Refund Policy. Shipping estimates, carrier details, and delivery costs are published in our Shipping Policy and at checkout.